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Contact Us for Custom Orders

Share your vision with us, and we'll help you bring it to life. Whether you need custom koozies, hats, or team merch, our team is ready to create high-quality gear for your brand, team, or event — most quotes are delivered within 24 hours.

How It Works

From concept to delivery in four simple steps.

1

Choose Your Style

Browse our catalog and select your hat style and decoration type.

2

Submit Your Design

Upload your logo or work with our design team to create something new.

3

Approve Your Proof

Review a digital mockup of your custom hats before production begins.

4

Receive Your Order

Your custom hats are produced and shipped directly to your door.

Frequently Asked Questions

Find answers to common questions about our custom koozie and hat process, pricing, and more.

The minimum order is 100 units for custom koozies and 50 pieces for custom hats. Koozies are designed and ordered online; hat orders start with a quote from our team. For specialty items or complex customizations, minimums may be higher — contact us for specifics.
Most orders are produced and delivered within 2–4 weeks of when you place your order. Production starts right after checkout. Rush options (1–2 weeks) may be available for an additional fee — contact us if you're on a deadline.
Yes — you create it yourself, right on our site. The designer shows your artwork on the product exactly as we'll print it, so what you see on screen is what you get. Review your design before checkout; once your order is placed, production begins.
Yes, we have an in-house design team that can help create or refine your designs. Basic design assistance is included with your order, while more complex design work is available at an additional hourly rate.
We accept credit cards (Visa, MasterCard, American Express, Discover), company checks, and bank transfers. For first-time orders, we require full payment before production. Established clients may qualify for net terms.

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