Privacy Policy

Last updated: April 15, 2026

Reel48 Industries LLC ("Reel 48," "we," "us," or "our") operates the website at www.reel48.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or place an order.

Information We Collect

We may collect the following types of information:

• Contact information: Name, email address, phone number, and company name when you submit a contact form, create an account, or place an order.
• Order information: Billing and shipping addresses, order details, and payment information (processed securely through Shopify Payments).
• Account information: Email and password when you create a customer account.
• Usage data: Pages visited, time spent on pages, and interaction data collected through cookies and analytics tools.
• Device information: Browser type, operating system, and IP address.

How We Use Your Information

• Process and fulfill your orders.
• Communicate with you about your order status, quotes, and design proofs.
• Send order confirmation and shipping update emails.
• Improve our website, products, and customer experience.
• Send promotional communications (only with your consent; you may opt out at any time).
• Comply with legal obligations.

Analytics & Tracking

We use the following analytics services to understand how visitors use our site:

• Google Analytics 4: Tracks page views, product interactions, and conversion events. Google may use this data in accordance with their privacy policy.
• Meta Pixel (Facebook): Tracks page views and conversion events to measure the effectiveness of our advertising. Meta may use this data in accordance with their privacy policy.

Both services use cookies to collect anonymous usage data. You can control cookies through your browser settings.

Cookies

We use cookies for essential website functionality and analytics:

• Essential cookies: Shopping cart session, customer authentication.
• Analytics cookies: Google Analytics and Meta Pixel tracking (as described above).

Data Sharing

We do not sell your personal information. We may share your information with:

• Shopify: Our e-commerce platform that processes orders and payments.
• Shipping carriers: To fulfill and deliver your orders.
• Analytics providers: Google and Meta, as described above.
• Email service providers: To send order-related and marketing communications.

Data Security

We implement appropriate technical and organizational measures to protect your personal information. All payment processing is handled securely through Shopify Payments and we do not store credit card information on our servers.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Opt out of marketing communications.
• Request a copy of your data in a portable format.

To exercise any of these rights, please contact us at info@reel48.com.

California Residents (CCPA)

If you are a California resident, you have the right to know what personal information we collect, request its deletion, and opt out of the sale of your personal information. We do not sell personal information. To submit a request, email us at info@reel48.com.

Children's Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy, please contact us at: